Onsite and Video Counseling for Chesapeake
USAA’s suite of benefits includes free counseling sessions for all employees. Participants may schedule confidential face-to-face or virtual (video) sessions with a licensed clinician to address common concerns such as stress, anxiety, depression, preventing burnout, building resilience, relationship issues, and alcohol or substance use.
To schedule a free, confidential session, please select a date and time from the calendar to the right. To schedule a 50-minute session, please schedule two appointments in a row.
*Please note this benefit is for employees only. If you are a dependent or have a dependent interested in care, please have them call 888-594-9288 to connect with care.*
Sessions will take place in-person unless a virtual option is chosen. Please meet the counselor at your scheduled time in the locations below. See email for virtual session instructions.
1341 Crossway Blvd, Chesapeake, VA 23320.
B01S.D404
*EAP is a support service, and as such, this is a confidential relationship directly between you and the service. Remember only to use your personal and not work email when accessing any private service such as this.
*EAP care is not designed to assist in the needs for the purposes of leaves of absence. The EAP counselors will be unable to assist with any paperwork related to these needs.
Meet Your Counselor
Ebonie Walker is a Licensed Mental Health Professional bringing over 20 years of experience working with individuals, couples, families, and professionals across the lifespan. Ebonie has worked professionally with service members, veterans, and their families, giving her a well-rounded understanding of the unique stressors associated with military culture, transitions, and work-life balance. Ebonie is passionate about helping others navigate life’s challenges from a strengths-based, person-centered, and culturally responsive perspective.
Specialties include: Trauma, anxiety, depression, job stress, personal stress, relationship and family stress, and military families.
