SupportLinc is the employee assistance program, or EAP, for Aaron's. This toolkit was built specifically for Aaron's Store Managers and will help you utilize and promote the EAP, and will also provide guidance for coordinating associate referrals into the program.
EAP/MAP PROMOTIONAL TOOLKIT
The following resources are included in this toolkit:
To download additional promotional materials for the EAP, such as posters, flyers and newsletters, click the button below to access the SupportLinc Promotional Toolkit.
Aaron's Store Manager EAP Training Module (Video)
Store Manager EAP Handbook
Critical Incident Response Services
EAP Topical 'Tip Sheets' for Store Managers
store manager orientation video
The button to the right is a link to the SupportLinc EAP Orientation for Aaron's Store Managers, a short training module that explains the valuable resources within the SupportLinc program.
The following topics are covered in the SupportLinc EAP/MAP Supervisor Orientation Module:
How and When to Contact the EAP/MAP
EAP/MAP Technology-Based Resources
Management Referrals into the Program
Building an Action Plan for Employee Improvement
CuraLinc Healthcare, provider of the SupportLinc EAP, developed a Supervisor Handbook to help Aaron's store managers deal with associates whose personal problems are affecting their job performance. Please keep in mind that the attached handbook is only a guide to the management-specific resources available through SupportLinc. For responses to additional questions, either contact your Human Resources Department or call SupportLinc at 1-888-881-LINC (5462).
SHORT EAP ORIENTATION VIDEO
Want to learn about the features of your EAP, but only have a minute? You're in luck! This video provides viewers with a 60-second summary of the program. Supervisor-specific resources are not included in this video, though.
Critical incident response services
Incidents such as workplace violence, robbery, a natural disaster, suicide or a workplace accident can leave associates shocked, distracted and unable to perform their job effectively. Critical Incident Response (CIR) services are intended to reduce the acute symptoms of the trauma and to prevent the development of PTSD (Post-Traumatic Stress Disorder). For more information about SupportLinc CIR services, or to discuss specific needs related to your organization, contact SupportLinc at 1-888-881-LINC (5462).
We understand the importance of getting a high level of contribution from every individual within an organization. To help clients develop the competencies of their employees, we provide customized workshops and training modules designed to make a client’s staff and supervisors more effective. Our training programs are divided into two broad categories:
TOPICAL TRAINING Topical training modules on 59 subjects allow clients to use us as their own private organizational development resource. All modules are customized to meet a client’s training objectives.
BENEFIT TRAINING Through benefit training, our trainers will provide a client’s staff and supervisors with the tools and knowledge to utilize the EAP/MAP and/or wellness programs most effectively.
All modules can be delivered in-person, via webcast or through our Learning Management System (LMS). For more information about SupportLinc Training Services, or to discuss specific needs related to your organization, contact your Client Relationship Manager or call 1-888-881-LINC (5462).
Click here to access the SupportLinc EAP web portal
Below are tip sheets for some of our most commonly requested topics. Don’t see what you’re looking for? Contact your Client Relationship Manager or email CuraLinc at email@example.com.
Grief and loss
reduction in force
stress management and resilience
Substance abuse and addiction